Operational Support
Forces and Regional Organised Crime Units (ROCUs) can request support from TOEX for complex investigations into organised exploitation.
Operational support includes:
- Support to forces, ROCUs and NCA tasked through regional gateways
- ROCU capability
- APMIS recording and monitoring
- Intelligence development, analysis, and research support
- Financial intelligence
- Support around ownership
Colleagues can make a bid for TOEX support via the ROCU Gateway using a tasking request form asking for assistance.
The request is triaged by the regional Gateway team and then sent to TOEX managers for consideration. The TOEX managers then work with the customer to agree a terms of reference – this establishes what support TOEX will provide, the timeline and product anticipated – working to the SIO’s investigation strategy.
Skilled development then begins, with contributions made by Intel Analysts, Intel Development Officers, Data Insight Analysts and Researchers. They enrich the intelligence picture by gathering information/data and providing analytical interpretation that generates tactical options to disrupt organised exploitation.
The teams are able to conflate a number of national, regional, and local datasets, and use the TOEX technical capability tools to build a picture of the offending and the people involved.
Upon completion of this intelligence and analytical work, the threat is reassessed by TOEX alongside the requesting force or ROCU, which will inform recommendations regarding onward ownership. Depending on the scale of the threat, it will either remain with the force/ROCU or be escalated to a regional or national owner.
Because TOEX is recorded as a capability on the NCA’s Agency and Partner Management Information System (APMIS), the team can document and measure the value added to operational activity.
It is important to note that TOEX cannot own risk. There should always be an identified owner of the threat, which is typically the customer (forces and/or ROCUs).
